Privacy Policy
Last updated: 20/12/24
Heimdal Seguridad SL (hereinafter "Busae") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect information related to the use of our applications and services (hereinafter the "Services").
Information We Collect
Our applications and services DO NOT collect sensitive personal data, such as photographs, biometric information, or private user data. However, for the proper functioning of our Services, the following information may be collected:
- Technical data: Device information (model, operating system, application version, language). Connection data such as IP addresses and network settings.
- Anonymized usage data: Usage statistics and metrics to improve our services and user experience.
- Service-related data: Information provided by the client to configure and operate the platform, such as unique user identifiers assigned by client companies (e.g., bus or route identification).
How We Use Your Information
The collected information is used only for the following purposes:
- Improve the functionality and performance of the Services.
- Ensure technical and operational compliance of applications.
- Provide technical support and address Service-related inquiries.
- Analyze anonymized data to optimize routes, operations, and user experience.
Information Sharing
We do not share, sell, or exchange personal information with third parties, except in the following cases:
- Service providers: We may share information with external providers who assist us in operating our Services, always under strict confidentiality conditions.
- Legal compliance: When required by law or court order.
Security
We implement reasonable technical and organizational measures to protect collected information against unauthorized access, loss, alteration, or disclosure.
User Rights
As a user, you have the right to:
- Access the data that Busae may have about you.
- Request correction or deletion of personal information.
- Restrict the processing of your data, where applicable.
To exercise these rights, you can contact us at info@busae.com
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Modifications will be notified through our applications and reflected in the last update date.
Contact
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
- Email: info@busae.com
- Postal address: Avda. Cortes Valencianas, 58. Office 603. Sorolla Center Building, 46015, Valencia, Spain
- Phone: +963726265
